Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Gate latch recall prompts pool safety reminder for consumers

Product safety recall for various pool gate latches made by Aristo Glass Products The faulty gate latches may not latch properly and pose a drowning risk for children Consumers are reminded that pool safety is an all-year-round issue Building and Energy is alerting consumers about a recall of several faulty latches that may fail to securely shut swimming pool gates, creating a drowning risk for...

Building and Energy

Media release

21 Apr 2022

Love of pets exploited by scammers with substantial consumer losses

44 WA consumers have lost almost $90,000 in pet scams so far in 2022 Scammers exploit emotional attachment to their fake images and videos Advice to shop locally and physically inspect the pet before paying Images of cute puppies and kittens are being used by scammers to lure their victims into paying thousands of dollars for a pet that doesn’t exist and the consumer losses are substantial. So...

Consumer Protection

Media release

21 Apr 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 April 2022), the average price of regular unleaded petrol (ULP) will increase by over 27 cents...

Consumer Protection

Media release

19 Apr 2022

Commissioner's blog: A post-mortem on the high cost of dying

Losing a loved-one is a distressing experience, so the last thing vulnerable friends and relatives need at this time is to be confused over the cost of organising a funeral. Unfortunately we’ve been made aware that some unscrupulous funeral service operators have used high-pressure marketing tactics to sell packages that don’t reveal the true cost of individual items, some of which could be...

Consumer Protection

Media release

14 Apr 2022

Business sales agent fined over unauthorised trust account withdrawal (Sigma Business Sales Pty Ltd / Michael Harrold)

Unauthorised withdrawal of a $50,000 deposit after business sale settlement Business broker and his company fined a total of $7,000 plus $1,000 in costs Warning that violations of trust account laws will not be tolerated A West Perth business sales agent and his company have been fined by the State Administrative Tribunal after making an unauthorised $50,000 withdrawal from the agency’s trust...

Consumer Protection

Media release

14 Apr 2022

Spa controllers recalled after electrocution tragedy

Electric shock risks from Spa Quip 800 and 1200 controllers Flexible socket can allow equipment to be plugged in incorrectly A Perth man died after connecting a pump’s electrical plug upside-down Action by Western Australia’s electrical safety regulator has led to the national recall of hazardous spa components involved in the tragic death of a Perth man. Building and Energy prohibited the sale...

Building and Energy

Media release

13 Apr 2022

Electrician fined for poor supervision at hazardous Nedlands house – Samuel Thomas Alliston

Apprentice failed to connect the main neutral conductor to a new switchboard A resident received an electric shock from an energised shower tap Mr Alliston was fined $5,000 for inadequate supervision of the electrical work A Nedlands family was lucky to avoid serious injury after an electrical work error caused the metal pipes at their home to become energised, with one person receiving an...

Building and Energy

Media release

11 Apr 2022

Commissioner's Blog: Unpack the travel T&Cs

For the first time in a long time, our borders are open and many Western Australians will be looking forward to long-awaited trips or family reunions. While we understand many consumers will be keen to make interstate or overseas travel plans, it is important to have realistic expectations given the ongoing impacts of the COVID-19 pandemic. When the cancellation of travel services is due to COVID...

Consumer Protection

Media release

07 Apr 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 April 2022), the average price of regular unleaded petrol (ULP) will increase by 18 cents per...

Consumer Protection

Media release

05 Apr 2022

WA job seekers fleeced of $130,300 by employment scam

Scam victims lured by promises of a high income for little work Employment scam quickly evolves into a Ponzi scheme Victims tricked into paying more fees for a higher status and income WA job seekers have fallen victim to an elaborate employment scam and Ponzi scheme that has so far claimed ten victims who have reported losing a total of $130,300. The largest individual loss reported to WA...

Consumer Protection

Media release

01 Apr 2022

Government of Western Australia
Department of Energy, Mines, Industry Regulation and Safety

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Consumer

Announcements

Gate latch recall prompts pool safety reminder for consumers

Love of pets exploited by scammers with substantial consumer losses

Alert to Perth motorists - fill up now to beat the petrol price rise

Commissioner's blog: A post-mortem on the high cost of dying

Business sales agent fined over unauthorised trust account withdrawal (Sigma Business Sales Pty Ltd / Michael Harrold)

Spa controllers recalled after electrocution tragedy

Electrician fined for poor supervision at hazardous Nedlands house – Samuel Thomas Alliston

Commissioner's Blog: Unpack the travel T&Cs

Alert to Perth motorists - fill up now to beat the petrol price rise

WA job seekers fleeced of $130,300 by employment scam

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