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Consultation status: CLOSED Submissions closed 4 April 2022. Please subscribe to the Associations newsletter to keep up to date with the latest association information. The Associations Incorporation Act 2015 is being reviewed to check how well it is working. Background The purpose of this review...
Consultations
Renting or hiring a house or apartment Important electrical and gas safety information you need to know before you rent or hire a property. Renting or hiring a house or apartment fact sheet – Electrical and gas If you rent or hire a home or apartment, your landlord has a duty under electrical and...
Gas installations
Renting or hiring a house or apartment. Important electrical and gas safety information you need to know before you rent or hire a property.
Electrical installations
Who can make a plumbing work complaint? Building and Energy receives complaints from consumers about faulty building and plumbing work. These matters can be resolved quickly through discussion with the contractor and this must be considered in the first instance. If the rectification of plumbing...
Plumbing work complaints
The Consumer Justice Strategy will outline legislative reforms, policy development, and strategic priorities for consumer protection and fair trading in WA for the coming years.
About us
This webpage provides general guidance on the Dividing Fences Act 1961 (the Act) and its interaction with local government by-laws in relation to the construction and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the...
Dividing fences
Damage caused by one neighbour Situations may arise where you consider that your neighbour or neighbours should be responsible for paying the entire repair of the fence because it has been damaged by their actions or inaction. The Act only recognises a limited set of circumstances where an...
Dividing fences
Step one: Negotiate with your neighbour An agreement between neighbours has priority over the requirements of the Act so it is best to approach the owner of the adjoining land first. The Act does not specify the requirements for obtaining quotes, however, having quotes and a clear understanding of...
Dividing fences
In this case you will need to contact the Magistrates Court before building the fence. If you can satisfy the court that you have made reasonable enquiries to locate the owner and have issued the required notification, the court may make an order authorising the owner to construct a fence of a kind...
Dividing fences
Except where there is an agreement or a court order in place, you cannot recover any of the costs from the adjoining land that is vacant for constructing a sufficient fence unless or until the current owner of the adjoining land: has completed a substantial building or structure on the land; has...
Dividing fences

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Publications

Building and Energy is Western Australia’s technical and safety regulator for the electricity industry and most of the gas industry as well as the regulator for the building, building surveying,...
Building and Energy
Plans
30 Jun 2023
An overview of building disputes for the month of May 2023.
Building and Energy
Reports
16 Jun 2023
Button batteries can be a deadly hazard. If swallowed, button batteries can cause internal burns, severe bleeding and even death. Items containing button batteries include: toys TV and car key...
Consumer Protection
Flyers
22 Jun 2023
An overview of building disputes for the month of April 2023.
Building and Energy
Reports
25 May 2023
This document provides guidance for the safety requirements of clause 6.3.2 Restriction of stowed appliances of AS/NZS 5601.2:2020 and how it applies to gas cooking appliances installed to external slide out kitchens in caravans and camper trailers (recreational vehicles).
Building and Energy
Fact sheet
12 May 2023
Funeral directors can help you organise a funeral service. They must be transparent with their pricing, must not make incorrect or misleading statements and they must not offer unfair contract terms...
Consumer Protection
Checklist
12 May 2023
An overview of building disputes for the month of March 2023.
Building and Energy
Reports
20 Apr 2023
Building and Energy has announced preliminary findings from its investigation into water leaks in Perth homes from a particular brand of polybutylene pipe. The investigation focused on identifying...
Building and Energy
Fact sheet
16 Aug 2023
An overview of building disputes for the month of February.
Building and Energy
Reports
14 Mar 2023
An overview of building disputes for the month of January.
Building and Energy
Reports
14 Mar 2023

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Announcements

WA ScamNet Year in Review report released Scammers steal record $22 million from Western Australians in 2023 Facebook cons drive higher reporting numbers, up 62 per cent Artificial intelligence scams an emerging issue for this year and beyond The release of the WA ScamNet Year in Review report has revealed that scam records were shattered last year with 1,398 Western Australians victims...
Consumer Protection
Media release
26 Mar 2024
How’s that new year fitness resolution going? Maybe the January eagerness to get to the gym has worn off or you’re nearing the end of a 12-week fitness challenge and you’re feeling the pressure to sign up for another one. The good news is, no matter what you decide to do with your fitness goals, you are protected by Western Australian law when it comes to using fitness service providers. In July...
Consumer Protection
Media release
20 Mar 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 March 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 33 cents per litre...
Consumer Protection
Media release
19 Mar 2024
Consumer Protection Awards celebrating consumer champions Awards recognise individuals and groups who work to advance consumer rights in Western Australia A project helping keep people with disabilities in their homes and a financial counsellor working with vulnerable Aboriginal communities are among the winners of the 2024 Consumer Protection Awards. The 20th anniversary ceremony, which...
Consumer Protection
Media release
15 Mar 2024
Facebook Marketplace, Gumtree, eBay, garage sales and even swap meets can be brimming with a treasure trove of bargains. However, a bargain you buy today could cost you tomorrow. Buying items through private sellers requires caution to avoid potential issues that may not be covered by Australian Consumer Law (ACL). When you buy goods privately there is a risk they may not work as they should or...
Consumer Protection
Media release
14 Mar 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 13 March 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 32 cents per...
Consumer Protection
Media release
12 Mar 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 March 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 31 cents per...
Consumer Protection
Media release
05 Mar 2024
A lot of us love a bit of online shopping. The convenience and fast delivery times are all part of the lure. Online stores like Temu, Amazon and Shein are great for a bargain but who do you approach to get help when delivery is delayed or even worse… it never arrives? Based on the complaints Consumer Protection receives, we know a lot of people believe they need to take delivery issues up with...
Consumer Protection
Media release
29 Feb 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 28 February 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 32 cents...
Consumer Protection
Media release
27 Feb 2024
Deepfake videos and voice impersonations are now a chilling reality. Scammers are weaponising artificial intelligence (AI) to create convincing video and audio of well-known people, work colleagues, family members or even someone you have fallen in love with online. Consumer Protection’s ScamNet is predicting the use of AI voice and video cons to be an emerging scam feature to watch out for this...
Consumer Protection
Media release
21 Feb 2024

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